Career Opportunities – United Way of Central Eastern California

Job Title: Enhanced Care Coordinator (CalAIM ECM/CS)

Location: Bishop, CA

Position Type: Full-time

Hourly Rate: $22 – $25

Position Overview

As an Enhanced Care Coordinator, you will play a critical role in delivering Enhanced Care Management (ECM) and Community Supports (CS) services as part of California’s CalAIM initiative. This position goes beyond housing navigation, blending community health work, case management, and resource coordination to provide wraparound services that address the social, medical, and behavioral health needs of members.

You will be responsible for outreach, comprehensive assessments, care planning, client advocacy, health education, and navigation support. A strong focus will be placed on building trust with clients, reducing barriers to care, and improving overall health and wellbeing.

This position requires compassion, cultural humility, and the ability to support members through complex systems while maintaining accurate data and measurable outcomes.

Key Responsibilities

Outreach & Engagement: Build trust with members through culturally sensitive outreach in homes, shelters, clinics, and community settings.
Comprehensive Assessments: Conduct screenings for medical, behavioral, social, and housing needs to inform individualized care plans.
Care Planning & Coordination: Develop, implement, and regularly update person-centered care plans in collaboration with members, healthcare providers, social service agencies, and family supports.
Navigation & Advocacy: Assist members in accessing medical care, housing resources, behavioral health services, food security programs, and other community supports. Advocate on their behalf to reduce barriers.
Health Education: Provide coaching and education on chronic disease management, preventive care, healthy lifestyles, and available benefits/resources.
Housing & Social Support: Guide members through housing applications, rental assistance programs, and supportive services while connecting them to wraparound resources.
Case Management: Monitor and evaluate member progress toward goals; adjust care plans as needed to meet evolving needs. Carry an active caseload of 30+ members.
Documentation & Reporting: Maintain accurate, timely documentation of case management activities, outcomes, and member progress in electronic systems.
Collaboration: Partner with healthcare providers, community-based organizations, and local agencies to strengthen a coordinated network of care.
Community Representation: Represent United Way of Central Eastern California in local coalitions, cross-sector partnerships, and community health initiatives.
Other Duties: Perform additional responsibilities as assigned in support of program goals.

Recommended Competencies and Skills

Strong customer service, interpersonal, and communication skills.
Ability to provide care, compassion, and empathy while maintaining professional boundaries.
Knowledge of social determinants of health and community resources.
Strong organizational, documentation, and problem-solving skills.
Cultural sensitivity and awareness; experience working with diverse and underserved populations.
Ability to work independently and within a team, thriving in a fast-paced, dynamic environment.
Adaptability, resilience, and conflict resolution skills.
Bilingual English/Spanish strongly preferred.

Qualifications

Bachelor’s degree in social work, public health, human services, or a related field. Equivalent work experience will be considered; additional qualifying experience may substitute for formal education.
Previous experience in case management, community health work, housing navigation, or healthcare/social services.
Familiarity with CalAIM ECM/CS services, Medi-Cal populations, or whole-person care models
Valid California Driver’s License, reliable transportation, and proof of auto insurance.
Proficiency in electronic case management or data tracking systems.
Physical ability to meet job demands: walking, lifting 10–15 lbs regularly, and sitting/standing for extended periods.

Preferred:

Individuals with lived experience of homelessness are strongly encouraged to apply. This perspective is highly valued in peer-based and person-centered care models.
Successful completion of a Community Health Worker formal training program from an accredited college, or other educational institution

Salary and Benefits:

Hourly Rate: $22 – $25/hour, up to 40 hours per week
Term: One-year position, tied to the duration of the grant
Benefits: Health, medical, vision, and dental coverage included

Locations:

One position in Bishop (Inyo County)

Application Instructions:

Please submit the following via email to jobs@uwkern.org:

Cover letter
Resume
Three professional references

Note: This job description is not intended to be an exhaustive list of responsibilities. Management reserves the right to revise or assign additional duties as needed to meet program goals and priorities.

JOB TITLE: Family Life Educator

CONTRACT PERIOD: Until May 31, 2026
JOB TYPE: Full-time
JOB LEVEL/STATUS: Hourly Non-Exempt
STARTING PAY: $23/hr
REPORTS TO: Education Manager

Requirements:

Education: Bachelor’s Degree or enrollment in a 4-year BA or BS Degree Program or a minimum of 3+ years of relevant teaching experience

Summary of Position Description:

Provide instruction to middle school students within Kern County utilizing Positive Prevention Plus evidence-based curriculum, or another approved curriculum, in full compliance with the California Healthy Youth Act.

Family Life Educators are required to travel to contracted school sites in the morning to provide instruction and then return to the office after teaching to complete the remainder of their scheduled work hours. Instruction typically consists of teaching approximately six (6) class periods or fewer per day, depending on the school’s schedule and program needs.

The following are curriculum topics: Life Planning, Exploring Friendships and Other Relationships, Bullying and Relationship Violence, Preventing Unplanned Pregnancies, Making Informed Decisions: Understanding the California Safe Surrender Law, Myths and Stereotypes Regarding Persons with HIV, HIV Disease and AIDS, Preventing Sexually Transmitted Diseases, Risk Recognition and Risk Reduction, Media and Peer Pressure, Accessing Community Services, and Setting Goals.

Duties and Responsibilities During Regular School Year:

Attend training on District-approved curriculum and meet the requirements of the California Healthy Youth Act prior to delivery of service.
Attend Parent Meetings to introduce the program and answer questions.
Provide instruction to 7th and 8th graders during the regular school day at assigned school sites. Virtual instruction may be utilized depending on school needs.
Travel between multiple school sites and the office as required.
Work with principals and school staff to coordinate program schedules.
Maintain open communication with UWCEC Education Manager and District Program Coordinators to ensure program effectiveness and address issues.
Conduct pre- and post-testing through the curriculum and report data to UWCEC and the district.

Duties and Responsibilities During Days/Weeks/Months When School Is Out of Session:

Prepare for upcoming school year programs and strengthen relationships with school districts.
Assist the Education Manager with all education-related programs, including Raising a Reader, Born Learning Trails, Home Libraries, Book of the Month Club, and special events.
Provide training and presentations to staff and parents.
Coordinate special events to promote early childhood literacy, development, and parent engagement.
Build relationships with education partners and key stakeholders.
Support fundraising and sponsorship activities
Perform other duties as assigned

Important Information:

Must have the ability to present information effectively in written, electronic, and oral forms to diverse audiences.
Must have reliable transportation, a valid driver’s license, and current auto insurance to travel between school sites and the office.
Must be able to adapt to changing schedules, class assignments, and locations as required.
Expected to maintain a high level of professionalism and commitment to UWCEC’s mission.
This position is a contracted role through May 31, 2026.

Core Competencies:

Build Relationships– Initiates, builds and continuously strengthens relationships with all customers, internal and external, by constantly seeking, understanding, and responding to customer needs and wants.

Act and Thinks Strategically– Is guided in all work by UWCEC’s mission, vision, and strategic goals. Ensures that UWCEC’s plan of work and allocation of resources are aligned and deployed with UWCEC’s strategic direction.

Achieve Results– Takes initiative, maintains a persistently focused effort, remains goal and results oriented, and continues to improve. Sets daily, weekly, monthly, quarterly, and annual project goals, creating specific plans to meet them.

Communicate Effectively– Communicates in an open, candid and consistent manner; delivers information effectively in a variety of settings including one-on-one, team settings, and diverse group presentations or meetings. Delivers information effectively in a variety of formats including letters, memos, analytical reports, grant proposals, and presentations.

Exhibit Decisiveness– The ability to take the initiative or risk required to identify problems, generate and evaluate alternatives to overcome them, and reach a decision on the most effective strategy for a given solution. Able to make quick decisions and take risks to achieve results

Demonstrate Leadership– Provides leadership to achieve high quality, sustained results that create consistently high performing organization.

Skills:

Technical and analytical skills
Strong communication skills
Advanced computer abilities
Management/supervisory skills
Knowledge of solicitation and revenue generation techniques

Experience:

Teaching experience with an emphasis in a health area is desired.
3-5 years’ experience in positions with progressively increasing responsibilities related to project management and/or community building
Strong leadership skills with staff and volunteers
Experience working with and supporting volunteers
Public speaking and meeting facilitation
Knowledge of Microsoft products: Excel, Word, PowerPoint.

Physical Demands:

While performing the duties of this job, the employee is regularly required to:

Stand and teach for multiple class periods.
Walk between classrooms and school facilities.
Travel between multiple school sites in a single day.
Occasionally lift and carry program materials (up to 25 lbs.)
Sit, use hands to handle materials, and communicate effectively in person and electronically.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Thank you for considering United Way of Central Eastern California for your career opportunities.